Need two push to enter in the video

israel's Avatar


12 Jul, 2019 11:41 PM


I not change nothing and I see in this moment I need push two times to play a video in gallery

I pay today a support to check this.


  1. Support Staff 1 Posted by Dmitry Semenov on 13 Jul, 2019 07:25 AM

    Dmitry Semenov's Avatar


    Some browsers changed video auto-play policy, and now require click directly on YouTube embed to start playing it. You may add muted parameter to video.youTubeCode option.


  2. 2 Posted by israel on 13 Jul, 2019 08:22 AM

    israel's Avatar


    But it has been suddenly, previously it did not do badly.
    Squeeze out a clock and put on the YouTube poster.

    I do not understand the solution you give me.



    jQuery(document).ready(function ($) {


    arrowsNav: false,

    fadeinLoadedSlide: true,

    controlNavigationSpacing: 0,

    controlNavigation: 'thumbnails',

    thumbs: {

    autoCenter: false,

    fitInViewport: true,

    orientation: 'vertical',

    spacing: 0,

    paddingBottom: 0


    keyboardNavEnabled: true,

    imageScaleMode: 'fill',

    imageAlignCenter: true,

    slidesSpacing: 0,

    loop: false,

    loopRewind: true,

    numImagesToPreload: 3,

    video: {

    autoHideArrows: true,

    autoHideControlNav: false,

    autoHideBlocks: true,

    youTubeCode: '<iframe src="" frameborder="0" allowfullscreen></iframe>'


    autoScaleSlider: true,

    autoScaleSliderWidth: 960,

    autoScaleSliderHeight: 450,

    imgWidth: 1024,

    imgHeight: 768



  3. Support Staff 3 Posted by Dmitry Semenov on 13 Jul, 2019 02:03 PM

    Dmitry Semenov's Avatar

    To make the video muted you may modify youTubeCode option, for example:

    youTubeCode: '<iframe src="" frameborder="0" allowfullscreen></iframe>'

    Squeeze out a clock and put on the YouTube poster.

    Not quite understand what you mean by that, please elaborate.

  4. 4 Posted by israel on 16 Jul, 2019 06:49 PM

    israel's Avatar


    I'm sorry I did not answer before I was very busy. When you press the
    poster of you, the YouTube poster appears, but the video is not started,
    you have to press again.

    Before, this did not happen.

    Enter the web and click on the video to see that it does not start


  5. Support Staff 5 Posted by Dmitry Semenov on 17 Jul, 2019 04:34 AM

    Dmitry Semenov's Avatar


    As I posted previously, there were changes with browser autoplay policy. That's why, as you say, - it didn't happen previously.

  6. 6 Posted by israel on 17 Jul, 2019 07:29 AM

    israel's Avatar


    Ok with "mute" fix this but not have sound, it is posible with javascript
    change property of mute on air, when the video begins?


  7. Support Staff 7 Posted by Dmitry Semenov on 17 Jul, 2019 07:54 AM

    Dmitry Semenov's Avatar

    No, this only can be fixed if you embed YouTube <iframe> directly into HTML of the page. So user clicks on iframe instead of the slider.

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