Image Upload Problem

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30 Jul, 2015 08:57 PM


I can't upload images
I cant edit already uploaded images with the image dialog box.

Dialog box opens, I'm uploading images but then dialog box freezing and it's not possible to close it. The only way is refreshing page.
There is also JS error occurs when dialog box freezed. I attached screenshots both JS errors and dialog box please check.


  1. Support Staff 1 Posted by Dmitry Semenov on 31 Jul, 2015 05:14 AM

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    Try to temporarily deactivate other plugins and switch to the default theme, to make sure that it's not a conflict.

    Or you can use default [gallery]


  2. 2 Posted by orestes on 11 May, 2018 06:33 PM

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  3. 3 Posted by orestes on 11 May, 2018 06:34 PM

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    i cant upload images

  4. Support Staff 4 Posted by Dmitry Semenov on 11 May, 2018 07:21 PM

    Dmitry Semenov's Avatar

    @orestes Hello, do you have any third-party plugins that modify the behavior of default WordPress Media uploader? Try to temporarily deactivate third-party plugins.

  5. 5 Posted by orestes sierra on 12 May, 2018 12:40 AM

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    I havent

  6. Support Staff 6 Posted by Dmitry Semenov on 12 May, 2018 04:28 AM

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    @orestes, please open a separate private discussion and provide temp admin access.

  7. 7 Posted by orestes sierra on 13 May, 2018 07:59 AM

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    How can i do that ?

  8. Support Staff 8 Posted by Dmitry Semenov on 13 May, 2018 10:32 AM

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    You may open a new discussion at

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