Slide Show Disappears on iPhone

Kevin's Avatar

Kevin

04 Sep, 2018 08:56 AM

We are using Royalslider with a client of ours and they noticed that the slide show flashed briefly on an iPhone and then disappears. This behaviour doesn't happen on Android phones or on desktop.

https://cobhproperty.ie/property/bawnleigh-lake-road-cobh/ The behaviour is consistent and can be seen at this link.

Are you aware of an issue with iPhones and iOS and is there a fix for this? (I've seen some articles in the knowledgebase but they are very old now so I'm not sure if this is the same issue or a new one).

  1. Support Staff 1 Posted by Dmitry Semenov on 04 Sep, 2018 02:04 PM

    Dmitry Semenov's Avatar

    Hello,

    I was able to reproduce the issue on the page that you linked, but haven't seen exactly the same before.

    The issue is rendering-based, as even change of styles via remote dev tools fixes the issue immediately.

    Try adding style:

    .royalSlider {
      -webkit-backface-visibility: visible !important;
    }
    

    Your website uses clearfix implemented via the old table layout, which could be the root cause of the issue.

    Dmitry

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