RoyalSlider doesn't work in Internet Explorer if Shortcodes Ultimate present on page

Diego Vogel's Avatar

Diego Vogel

27 Nov, 2019 08:41 PM

I know this is a very specific set of conditions, but I'm hoping someone can help fix this anyway. I'm using Shortcodes Ultimate and RoyalSlider on my site. If I have an RS slider and SU tabs on the same page, the RS slider doesn't work in Internet Explorer. Everything works fine in Chrome, just not IE.

Demo pages:

Please let me know if there's anything I can do to help troubleshoot. Thanks!

  1. Support Staff 1 Posted by Dmitry Semenov on 28 Nov, 2019 05:36 AM

    Dmitry Semenov's Avatar

    Hello,

    There is a JS error from the mentioned shortcode plugin that blocks the execution of all JS code after it.

    The error comes from file https://www.spendthriftfarm.com/wp-content/plugins/shortcodes-ultim...

  2. 2 Posted by Diego Vogel on 02 Dec, 2019 02:10 PM

    Diego Vogel's Avatar

    Dmitry,

    Thank you for your help. I'm not seeing the error in the dev tools console in Chrome or IE. Can you provide more details or a screenshot? I am going to notify the Shortcodes Ultimate team about this. Thanks!

  3. Support Staff 3 Posted by Dmitry Semenov on 03 Dec, 2019 03:49 PM

    Dmitry Semenov's Avatar

    Sure, attached the screenshot.

  4. 4 Posted by Diego Vogel on 03 Dec, 2019 07:08 PM

    Diego Vogel's Avatar

    Great, thank you!

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