Royal slider not loading on page, only images on top of each other

info's Avatar

info

09 Jan, 2020 10:47 AM

I'm working on a website for a client and I bought RoyalSlider to create a slider like this: http://www.iloveyouwhenyousmile.com/index.php?/projects/somewhere-lost-in-time/

The problem is that your plugin is not working AT ALL, not even with the default setting. It loads all images below each other.
See here: https://studere.pt/work/casinha-lapas or in the screenshot attached.

Could you help me with this?

Thanks,
Tiago

  1. Support Staff 1 Posted by Dmitry Semenov on 09 Jan, 2020 11:37 PM

    Dmitry Semenov's Avatar

    Hello,

    Are you using theme with some custom page builder? It seems slider JS/CSS files are not included - go to RoyalSlider Settings page and enable the option to include files on all pages. This also might help http://help.dimsemenov.com/kb/wordpress-royalslider-tutorials/wp-in...

    If you won't be able to resolve - please let me know.

  2. 2 Posted by info on 10 Jan, 2020 11:56 AM

    info's Avatar

    Hello Dmitry,

    Thanks for your reply. Now it's working but I can't seem to understand how to make it look like this: https://prnt.sc/qls5ud
    There are some weird spaces between images, check here: https://prnt.sc/qls7yd

    Could you please help me?

    Thanks,
    Tiago

  3. 3 Posted by info on 10 Jan, 2020 12:13 PM

    info's Avatar

    Hello Dmitry,

    There's also another issue, when the screen is smaller the images get smaller too instead of keeping full height. See attached.

    Thanks,
    Tiago

  4. Support Staff 4 Posted by Dmitry Semenov on 10 Jan, 2020 07:51 PM

    Dmitry Semenov's Avatar

    Thanks for your reply. Now it's working but I can't seem to understand how to make it look like this: https://prnt.sc/qls5ud

    There is no built-in layout that looks exactly like on your screenshot, all slides must have the same width so only layouts like this one are supported - https://dimsemenov.com/plugins/royal-slider/visible-nearby/ You may select it in general section of slider options.

    There's also another issue, when the screen is smaller the images get smaller too instead of keeping full height. See attached.

    Please refer to http://help.dimsemenov.com/kb/royalslider-jquery-plugin-faq/how-to-...

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