Basic Install

Steve Porter's Avatar

Steve Porter

05 May, 2020 05:57 PM

Hi - downloaded my zip from codecanyon and tried to install that .zip as a plugin but it failed. I have looked on this site for install instructions and it mentions new-.....zip which does not exist either.

How do install from the wordpress admin?

Thanks,
Steve

  1. Support Staff 1 Posted by Dmitry Semenov on 05 May, 2020 07:29 PM

    Dmitry Semenov's Avatar

    Hello,

    What's the name of the file that you downloaded from CodeCanyon? Please make sure that you got WordPress version of the plugin.

  2. 2 Posted by steve on 05 May, 2020 07:56 PM

    steve's Avatar

    Hi - sorry, my bad, purchased the jquery version :(
    S

  3. Support Staff 3 Posted by Dmitry Semenov on 05 May, 2020 08:11 PM

    Dmitry Semenov's Avatar

    You may request refund here https://themeforest.net/refund_requests/new for mistaken purchase.

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