Slider seems to confuse safari on ipad regarding breakpoint

zabomike's Avatar

zabomike

11 Feb, 2021 04:57 PM

Hi Dimitri,
purchased a new slider for a new website last week, everything works fine, there is just one minor issue, i have no clue how to solve and found nothing about that in the forums.
The slider seems to somehow confuse safari about the breakpoint for mobile menu and container sizes on ipad (only there, other devices and mobile phones work).
When the page is opened it should show the mobile-version on ipad portrait and desktop-version on ipad landscape, every page is displayed correctly only the one with the slider on it is desktop-version in portrait orientation, when rotated to landscape once and then rotaded back to portrait the page is displayed as it should be, when i reload the page same problem occurs again.
When the slider is removed the page works correctly like the other ones, it makes no difference wether the slider is embedded via php in the page-template or with shortcode in wp-editor.
Slider has no special features or size and is displayed correctly in all browsers and on all devices we tested.
Thank You
Mike

  1. Support Staff 1 Posted by Dmitry Semenov on 11 Feb, 2021 06:18 PM

    Dmitry Semenov's Avatar

    Hi,

    Hard to tell what might be causing this, can you please link to the page that has this problem?

  2. 2 Posted by zabomike on 11 Feb, 2021 06:19 PM

    zabomike's Avatar

    Hi, it is
    https://rl16.de

  3. Support Staff 3 Posted by Dmitry Semenov on 12 Feb, 2021 05:24 AM

    Dmitry Semenov's Avatar

    As a test, try to test fixed width to the slider (like 200px) and see if it helps.

    Also this may help:

    .royalSlider { overflow: hidden; }
    
  4. 4 Posted by zabomike on 12 Feb, 2021 09:44 AM

    zabomike's Avatar

    thank you, overflow:hidden seems to fix it already - tested with the apple simulator.app, i will later test with the real device, but problem should be solved!
    best Mike

  5. 5 Posted by zabomike on 12 Feb, 2021 07:48 PM

    zabomike's Avatar

    Hi, works also on the real device, thank you, great support!

  6. zabomike closed this discussion on 12 Feb, 2021 07:49 PM.

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