In IE8 (OS Windows 7) Video Gallery You tube video screen gets blackout.

mehulnchauhan's Avatar

mehulnchauhan

09 Oct, 2012 02:06 PM

Hi ,

I am facing following issue in"IE8 (OS Windows 7)" for "Youtube video". Same issue I have seen on your site also so I am posting your sites link .

1) Please open this link http://dimsemenov.com/plugins/royal-slider/video-gallery/ in " IE8 "
2) in vertical slider click on last thumbnail "The Foundry Showreel" and play video ( its a you tube video)
3) now while that video is currently playing when i click on thumbnail for example "Samm Hodges Reel", "Barcode Band" screen gets blackout

Thanks,
Mehul

  1. 1 Posted by info on 09 Oct, 2012 02:36 PM

    info's Avatar

    I've got the same issue with Safari on mac, especially with Vimeo player.

    Thanks for further support.

  2. Support Staff 2 Posted by Dmitry Semenov on 09 Oct, 2012 04:00 PM

    Dmitry Semenov's Avatar

    Hi,

    Thank you for bug reporting, but I can't repeat the problem. I tried on WinXP ie8 (on old PC), Win7 ie8 (in emulator mode), it works as it should... Please make sure that cache is cleared and you use 9.2.2 version, as there were some issue before redarging video (but FF-related). You can always get latest version from build tool page - http://dimsemenov.com/private .

    I recorded video, in case I'm doing something wrong, please check it - http://www.youtube.com/watch?v=vkNSk0zkDr8&feature=youtu.be

    Dmitry

  3. 3 Posted by info on 09 Oct, 2012 04:17 PM

    info's Avatar

    Hi Dmitry,

    Thank you very much for the fast reply.

    On my case, it seems to be a bug with Safari 5.0 and 5.1 and Vimeo only, Youtube plays video perfectly.

    Here is a screen capture of the issue. The video is on the right side of the player.
    If I scroll, the video stick on the page like if the player was a mask overlay.
    I checked my configs and it's not a graphic card issue.

    You can simulate the bug on www.browserstack.com, select Safari 5.0 on Apple.

    Thanks again.

  4. Support Staff 4 Posted by Dmitry Semenov on 09 Oct, 2012 07:16 PM

    Dmitry Semenov's Avatar

    I see normal slider and it plays Vimeo videos as usual, in Safar 5.0 (see attachment). There might be issues with Vimeo player if you're testing it locally, have you tried it on server?

    Dmitry

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