SCRIPT5009: '__flash__removeCallback' is undefined

mehulnchauhan's Avatar


11 Oct, 2012 04:34 AM


error "SCRIPT5009: 'flashremoveCallback' is undefined" appears in IE9 when youtube video is playing and changing slide.

I am using jquery 1.8.1 and royalslider 9.2.2 , I have checked with royalSlider "video-gallery" template but it is same. please advice how to fix this.

  1. Support Staff 1 Posted by Dmitry Semenov on 11 Oct, 2012 07:22 PM

    Dmitry Semenov's Avatar


    What IE version are you using specifically? I don't see any errors in 9.0.8112 on Win7. Because I can't repeat this error when playing youtube video here (of course I use flash version of player) -


  2. Support Staff 2 Posted by Dmitry Semenov on 11 Oct, 2012 07:27 PM

    Dmitry Semenov's Avatar

    Also, please tell me version of Flash that you're using.


  3. 3 Posted by mehulnchauhan on 14 Oct, 2012 04:35 PM

    mehulnchauhan's Avatar

    I am facing this problem in IE9 only on windows7, but after some searches I found this error only appears if I have opened debug tool bar in IE while switching any thumbnail if video is in playing state. This error does not appears if my console/debugger is in closed state.but still if you can help me to solve this error than it will be great help. I am using latest flash player in windows7.

  4. Support Staff 4 Posted by Dmitry Semenov on 14 Oct, 2012 06:16 PM

    Dmitry Semenov's Avatar

    This is flash/ie bug that happens when flash element is removed from page. I can't fix it, because youtube flash element is wrapped inside iframe.

    As this issue doesn't make slider or other js stop working, so you may ignore it.


  5. 5 Posted by Yongjoo on 23 Nov, 2012 08:16 PM

    Yongjoo's Avatar

    I got the solution.


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